Refund policy

Refund policy

Last updated: 27 October 2026

Changed your mind?

You can cancel your order for any reason within 14 days of the day you receive it. Just email us at sales@ragepointsports.com with your order number and tell us you'd like to return it. You don't have to give a reason.

Once you've told us, please send the items back within 14 days. Items should be unused and, where possible, in their original packaging. Unless the item is faulty, you're responsible for the cost of return postage, and we recommend using a tracked service.

Your refund

We'll refund you within 14 days of receiving the items back (or of you showing us proof you've posted them, if that's sooner). The refund includes the standard delivery charge you originally paid and goes back to your original payment method. If an item comes back used or damaged, we may reduce the refund to reflect that.

Faulty or not as described?

Your statutory rights under the Consumer Rights Act 2015 aren't affected. If something arrives faulty, damaged or not as described, contact us and we'll repair, replace or refund it, including any postage costs. Within 30 days of delivery you're entitled to a full refund for a faulty item.

Durability Guarantee

On top of your legal rights, our products are covered by our Durability Guarantee.

Questions

Email sales@ragepointsports.com and we'll help.